Shipping & Returns

SHIPPING POLICY

We offer free shipping on all U.S. orders — always.

Delivery times vary by product, but most items ship within 2–5 business days and arrive within 4–10 business days. You’ll receive tracking information as soon as your item leaves the warehouse.

RETURNS

We accept returns within 30 days of delivery.
To be eligible, items must be:

  • Unused

  • In original packaging

  • Free of damage or signs of wear

To start a return, email us at Vanouva@yahoo.com with your order number and the reason for return.
Note: Return shipping fees are the responsibility of the customer unless the item arrived damaged or defective.